Privacy Policy

This Privacy Policy describes how Groove Studios Brasil ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our online platform, accessible through our site, or utilize our services including Audio Recording, Mixing, Mastering, Voice-overs, Music Production, Jingle Creation, Sound Design, Post-Production Audio, Session Musician Booking, and Artist Development Consultation. We are committed to protecting your privacy and handling your personal information transparently and securely, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Brazilian data protection legislation.

Information We Collect

We collect personal information you provide directly to us when you use our service. This may include:

• **Contact Information:** Your name, email address, phone number, and mailing address when you contact us, book services, or create an account.
• **Profile Information:** Information you provide when creating an account or profile for artist development or session booking, such as your musical background, skills, and project details.
• **Booking and Service Details:** Information related to the services you request or book, including project descriptions, audio files you provide, dates, times, and payment information (though payment processing may be handled by third-party processors whose own policies apply).
• **Communication Information:** The content of your communications with us, including inquiries, feedback, and support requests.

We also automatically collect certain information when you access and use our online platform:

• **Usage Information:** Information about how you access and use our site, such as the pages you view, the links you click, your browsing behaviour, and the time spent on pages.
• **Technical Information:** Information about the device and software you use to access our site, such as your IP address, browser type, operating system, device identifiers, and referring website address.
• **Cookie Information:** Information collected through cookies and similar tracking technologies (explained below).

How We Use Your Information

We use the information we collect for various purposes, including:

• **Providing and Managing Services:** To deliver the services you request, such as scheduling recording sessions, processing audio files, facilitating session musician bookings, and providing artist development consultations.
• **Communication:** To communicate with you about your bookings, inquiries, updates about our services, and promotional materials (where permitted and in accordance with your preferences).
• **Improving and Operating Our Site:** To understand how users interact with our online platform, diagnose technical issues, and improve the functionality and user experience of our site and services.
• **Business Operations:** For internal business purposes, such as data analysis, auditing, developing new services, and managing our business relationships.
• **Legal Compliance and Protection:** To comply with legal obligations, resolve disputes, and enforce our agreements.
• **Marketing and Promotion:** To send you marketing communications about our services that may be of interest to you, based on your preferences and consent.

Legal Basis for Processing

We process your personal information based on several legal grounds:

• **Performance of a Contract:** Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract (e.g., providing the services you book).
• **Legitimate Interests:** Processing is necessary for our legitimate interests, provided these interests are not overridden by your data protection rights (e.g., improving our services, preventing fraud, communicating with you about services you use).
• **Consent:** We may process certain data based on your explicit consent (e.g., for sending specific marketing communications). You have the right to withdraw your consent at any time.
• **Legal Obligation:** Processing is necessary to comply with a legal obligation.

We do not sell your personal information.

Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

• **Service Providers:** We may share information with third-party vendors, service providers, and consultants who perform services on our behalf, such as payment processing, website hosting, data analysis, marketing assistance, and customer service. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
• **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
• **Business Transfers:** In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• **With Your Consent:** We may share your information with third parties when we have your explicit consent to do so.

We do not sell your personal information.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the type of data and the purpose for processing.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. Under the GDPR and similar laws, these rights may include:

• **Right of Access:** The right to request access to the personal information we hold about you.
• **Right to Rectification:** The right to request correction of inaccurate or incomplete personal information.
• **Right to Erasure:** The right to request the deletion of your personal information under certain conditions.
• **Right to Restriction of Processing:** The right to request that we restrict the processing of your personal information under certain conditions.
• **Right to Object to Processing:** The right to object to our processing of your personal information under certain conditions.
• **Right to Data Portability:** The right to request a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• **Right to Withdraw Consent:** The right to withdraw your consent at any time where processing is based on consent.
• **Right to Lodge a Complaint:** The right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. We use cookies for various purposes, including:

• **Essential Cookies:** Necessary for the operation of our site (e.g., enabling you to log in or use a shopping cart).
• **Analytical/Performance Cookies:** To help us understand how visitors use our site, count visits, and track traffic sources, so we can measure and improve the performance of our site.
• **Functionality Cookies:** To recognize you when you return to our site and personalize your experience.
• **Targeting/Advertising Cookies:** To record your visit to our site, the pages you have visited, and the links you have followed to make our site and the advertising displayed on it more relevant to your interests.

You can typically manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our site.

Third-Party Links

Our online platform may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content, privacy policies, or practices of third parties.

International Data Transfers

Given the global nature of the internet, your information may be transferred to and stored in countries outside of your own. If you are located in the European Economic Area (EEA) or other regions with data protection laws that differ from those in Brazil, please note that we may transfer your personal information to a country that does not have the same level of data protection. When we do so, we will ensure that appropriate safeguards are in place to protect your information, such as relying on adequacy decisions or standard contractual clauses recognized by the relevant authorities.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us by mail at:

Groove Studios Brasil
1912 Avenida Brigadeiro Faria Lima, 8th Floor
São Paulo, São Paulo, 01451-001
Brazil